CASE STUDY

QualConnex

A cloud based data ingestion, monitoring, analytics, alerting and reporting tool for monitoring turbines in the field.

A computer monitor displays a login page for QualConnex with fields for email and password; wind turbines and solar panels are shown on a model in front of the screen.

Wind turbine health monitoring

Keeping the lights on

When a multinational, known for real-time monitoring and maintenance of power generation plants across North America, was called on to extend their services to wind turbines, they turned to Snap 360.

Goals

Develop a web-based application that enables companies to securely monitor the health of their remote wind turbines.

Inside the beautiful, streamlined exterior of every wind turbine, complex machinery spins constantly, generating electrical power for an energy-hungry nation. To avoid downtime and expensive repairs, access to key metrics is essential.

Challenges

Remote locations

Unlike the massive generators at hydro-electric, fossil-fuel or nuclear plants, wind turbines are often scattered across remote locations – even offshore.

Thanks to Wi-Fi enabled sensors , their encrypted signals can be accessed remotely. But how to interpret data arriving from thousands of widely scattered sensors from multiple operators? How make it easy to read and understand?

Console design and programming

The complexity of the data, measuring variables such as temperature, hydrogen levels, amperes, oil levels and much more, requires sophisticated data processing to convert a mass of raw numbers into actionable intelligence. How could anomalies be detected remotely and alerts transmitted?

Availability

Near perfect monitoring uptime would be essential for operators to rely on the system’s ability to track and immediately report on any anomalies in order to keep the turbines running 24/7?

Security

Considering the eagerness of hostile nation-states and other bad actors to gain leverage over a country’s power grid, the web console and all data streams had to be hardened against potential subversion.

Solution.

A computer monitor displays a monitoring dashboard with temperature graphs, alert thresholds, and status updates for wind generators.

Planning and Design

Working with our client’s team of engineers, analysts and sales execs, we began by researching the priorities and technical requirements, then developed a detailed technical blueprint of data processing, use cases, and other key requirements.

A computer monitor displays a monitoring dashboard with temperature graphs, alert thresholds, and status updates for wind generators.

Planning and Design

Working with our client’s team of engineers, analysts and sales execs, we began by researching the priorities and technical requirements, then developed a detailed technical blueprint of data processing, use cases, and other key requirements.

Web Portal Tip of the Iceberg

Combining outstanding interface design with complex back-end programming, our team developed a web portal that interprets and consolidates streams of raw data arriving from thousands of remote sensors. Meaningful readings are now available for analysis by company, location, turbine and metrics.

Easy to navigate, read and grasp at glance, each company’s equipment status, both real-time and historical, is charted visually and numerically.

Users can drill down for hard numbers, set priorities, scope and alert levels. Application administrators onboard new power companies, each isolated from the others. Company administrators manage their own users.

A computer monitor displays a digital map interface highlighting the area around Houston, Texas, with details and alert information below the map.

Web portal tip of the iceberg

Combining outstanding interface design with complex back-end programming, our team developed a web portal that interprets and consolidates streams of raw data arriving from thousands of remote sensors. Meaningful readings are now available for analysis by company, location, turbine and metrics.

Easy to navigate, read and grasp at glance, each company’s equipment status, both real-time and historical, is charted visually and numerically.

Users can drill down for hard numbers, set priorities, scope and alert levels. Application administrators onboard new power companies, each isolated from the others. Company administrators manage their own users.

A computer monitor displays a digital map interface highlighting the area around Houston, Texas, with details and alert information below the map.
A computer monitor displays a line graph comparing hydrogen (PPM), humidity (%RH), and temperature (°C) data from July 2023 to March 2024.

Testing, Testing, Testing

Can the numbers and charts be relied upon? Do the alarms go out when they’re supposed to? Careful analysis of report data was critical to ensure accuracy. Regression was testing applied robustly to identify and correct any edge-case anomalies prior to deployment.

A computer monitor displays a line graph comparing hydrogen (PPM), humidity (%RH), and temperature (°C) data from July 2023 to March 2024.

Testing, Testing, Testing

Can the numbers and charts be relied upon? Do the alarms go out when they’re supposed to? Careful analysis of report data was critical to ensure accuracy. Regression was testing applied robustly to identify and correct any edge-case anomalies prior to deployment.

Cloud Hosting on AWS

For security and reliability, this application’s hosting was provisioned across geographically separate AWS datacentres. Load balancers manage traffic while maintaining continual availability.

Security

All data processing, application code and databases communicate internally within a private network within AWS, isolated from the world. Public access to the web portal front end is carefully controlled, guarded by multiple firewalls and rock-solid coding. Remote sensor signals are encrypted end-to-end. Defense in depth.

Wrapping things up.

Outcomes

Now serving a number of companies, each monitoring their turbines’ status in real time or watching for trends. Secure in the knowledge that they’ll be alerted immediately in case of trouble, they can focus on their day-to-day business growth.

Our client, for whom this application was developed, can now continue to expand and sell their vital monitoring service to new customers expanding wind power generation across the country.

Enterprise-level hosting, distributed across multiple AWS data centres, supporting solid application code developed by Snap 360, has provided 100% availability since launch in 2023.

Conclusion

While the web application in your future may not be this complex, rest assured that you can count on any or all of our competencies to take your company to the next level.

  • Networking
  • Enterprise hosting configuration & management
  • Database design
  • Application programming
  • User interface design
  • Deep performance and accuracy testing
  • Security: defense in depth

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